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Browse Books: Business & Economics / Customer Relations

Reorganize for Resilience: Putting Customers at the Center of Your Business Cover Image
Reorganize for Resilience: Putting Customers at the Center of Your Business (Hardcover)
By Ranjay Gulati
$38.00
Usually Ships in 1-5 Days
Indispensable: How to Become the Company That Your Customers Can't Live Without Cover Image
Indispensable: How to Become the Company That Your Customers Can't Live Without (Hardcover)
By Joe Calloway
$38.00
Usually Ships in 1-5 Days
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential Cover Image
Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Digital Transformation Potential (Paperback)
By Thomas Lah, J. B. Wood
$25.95
Usually Ships in 1-5 Days
The 10¢ Decision: How Small Change Pays Off Big Cover Image
The 10¢ Decision: How Small Change Pays Off Big (Paperback)
By Laurie Guest
$26.95
Usually Ships in 1-5 Days
Cracking the Code to Life Insurance Sales for the Multi Line Agent: 10 Essential Sales Skills to Help You and Your Sales Team Sell Life Insurance Cover Image
Cracking the Code to Life Insurance Sales for the Multi Line Agent: 10 Essential Sales Skills to Help You and Your Sales Team Sell Life Insurance (Paperback)
By Ray Vendetti
$14.99
Usually Ships in 1-5 Days
Your Client's Story: Know Your Clients and the Rest Will Follow Cover Image
Your Client's Story: Know Your Clients and the Rest Will Follow (Paperback)
By Scott West, Mitch Anthony
$24.95
Usually Ships in 1-5 Days
The Customer-Base Audit: The First Step on the Journey to Customer Centricity Cover Image
The Customer-Base Audit: The First Step on the Journey to Customer Centricity (Paperback)
By Peter Fader, Bruce G. S. Hardie, Michael Ross
$24.99
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42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience Cover Image
42 Rules for Using AI in Your Contact Center: An overview of how artificial intelligence can improve your customer experience (Paperback)
By Geoffrey A. Best
$19.95
Usually Ships in 1-5 Days
Retail The Second-Oldest Profession: 7 Timeless Principles to WIN in Retail Today Cover Image
Retail The Second-Oldest Profession: 7 Timeless Principles to WIN in Retail Today (Paperback)
By Flora Delaney
$17.99
Usually Ships in 1-5 Days
Rule of Thumb: A Guide to Customer Service and Business Relationships (Rule of Thumb Series) Cover Image
Rule of Thumb: A Guide to Customer Service and Business Relationships (Rule of Thumb Series) (Paperback)
By Lisa Tschauner
$13.95
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Fit for Purpose: Sintetizando a experiência do cliente com a estratégia para resultados de negócios acelerados Cover Image
Fit for Purpose: Sintetizando a experiência do cliente com a estratégia para resultados de negócios acelerados (Paperback)
By David J. Anderson, Alexei Zheglov
$30.00
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Change the Way You Communicate: Why You Should. How You Can. Cover Image
Change the Way You Communicate: Why You Should. How You Can. (Paperback)
By Ken Haseley
$24.95
Usually Ships in 1-5 Days

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